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How do I contact Meditation Room? If you have any questions or concerns about our company or this site please contact us directly by phone at 1-800-123-1234 or e-mail at info@meditationroom.com. |
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How do I make a credit card purchase? We accept credit card payment for online orders. Please provide the "bill to" address exactly as it appears on your credit card billing statement. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file. Your credit card will not be charged until we provide the goods or services you ordered. We accept the following credit cards:
VisaÆ
MasterCardÆ
American Express
The merchant name that will appear on your credit card statement is: Meditation Room |
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How is my order processed? Your order of in-stock merchandise will be shipped within [the next business day] from the date of your order. Orders received on weekends and holidays will be processed on the next business day. If you order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. |
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How is my order processed? Your order of in-stock merchandise will be shipped within [the next business day] from the date of your order. Orders received on weekends and holidays will be processed on the next business day. If you order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. |
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Can I change my order? We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at sales@Meditationroom.com. |
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How do I check my order status? If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.If you established an MyExpressCheckout Account simply login to Meditation Room and click on "account status." Enter your Account ID and password. You will be given a list of all orders taken under your MyExpressCheckout Account. Click on any order number to check the status of that order. You can also send us an email at info@Meditationroom.com. |
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How can I get promotional mailings? Meditation Room will notify you of any upcoming promotional opportunities and new products that may interest you. If you wish not to receive these special mailings, please make sure to check the box that reads: "Check this box if you do not wish to receive special promotional mailings from Meditation Room.", which is located at the bottom of the page where you fill in your shipping and billing addresses. If for some reason you forget to do this, you can easily remove yourself from this mailing list by sending an e-mail to info@Meditationroom.com. |
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What is your return and exchange policy? If within 15 days of receipt of your shipment, you are not satisfied with the product you have received, you may return any item for a full refund (shipping & handling fees are non-refundable). Please contact our customer service for return authorization. If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately. info@Meditationroom.com |
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What are "Cookies"? A 'cookie' is a very tiny piece of text, occupying just a few bytes on your hard drive. Its purpose is to let us know when you visit us. 'Cookies' help us evaluate visitor's use of our site, such as what customers are viewing. This information allows us to better focus on servicing our customers. The text, by itself, only tells us that a previous visitor has returned. It does not tell us, who you are, or your email address or anything else personal. If you want to give us that information later, that's your choice. You can control which 'cookies' you accept by setting your browser to accept all 'cookies' or to alert you every time a 'cookie' is offered. Then you can decide whether to accept one or not. The procedure for setting this up differs depending on the browser you are using. Utilize the "help" button on your browser for instructions. We want to be sure you understand that accepting a 'cookie' in no way gives us access to your computer or any personal information about you. |
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What are the steps to ordering online? STEP 1: Add to Cart (need content) STEP 2: Provide Information (need content) STEP 3: Check Out (need content) STEP 4: Order Confirmation Upon completing your order you will receive an order confirmation. This confirmation includes an order confirmation number. Please save your order confirmation number and refer to it if you need to contact a Customer Service Representative. |
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